Blog

Perspectives: Mirlande Dominique, Cost Account Manager

Mirlande Dominique is a skilled Cost Account Manager who brings valuable insights to goTRG's business. She believes that goTRG's biggest asset is its employees, and her radiant smile illuminates the company's headquarters.

Perspectives

Perspectives: Bolivar Rodriguez, Operations Planning & Forecasting Manager

Bolivar Rodriguez, the Operations Planning & Forecasting Manager at goTRG, is known as the "Swiss Army Knife" due to his expertise in data analysis. He creates models for Operations and reports for Finance and Sales, and designs pricing models for clients.

Consumer Returns

Why Major Retailers Like Zara, Neiman Marcus, and DSW Have Started Charging for Returns

Explore the evolving landscape of returns in the retail industry as major retailers, including Zara, Neiman Marcus, and DSW, shift their return policies. Rising costs associated with returns, such as transportation expenses and excessive touches, have compelled retailers to reevaluate their strategies. Learn how retailers are navigating these challenges and finding sustainable solutions to balance customer satisfaction with cost efficiency in returns management.

Ecommerce

From Convenience to Consequence: The Environmental Toll of eCommerce Returns

eCommerce returns are a major challenge for retailers, with 73% listing it as a significant issue. The billions of returns each year result in high emissions and waste, highlighting the need for sustainable solutions. Excessive packaging, inefficient processing, and transportation expenses all contribute to the environmental threat posed by returns.

Retail’s Greatest Innovator: COVID-19

COVID-19 has significantly impacted retailers. Nearly 25% of retailers and restaurants are rated with a 50% chance of defaulting on their debts.

Ecommerce

Shoppers Guide: How to Find the Best Holiday Deals and Avoid Returns Penalties

Consumers can take advantage of historic deals this holiday season, especially across categories like electronics, sporting goods, and appliances. Shoppers should check returns policies for holiday-specific updates with a discerning eye.

Learn everything about returns to grow your business