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Careers

Do What You Love

Help us transform the retail industry by making returns profitable for our clients and sustainable for the planet. We are 1,000+ teammates strong and we work across the globe. While we may not all sit in one office, we’re united under a single mission that drives us to collaborate every single day: Solving returns. Oh, and we Slack a lot 🙂.

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goTRG by the Numbers

2,000

teammates
worldwide
1
million
sq. ft. of returns centers
40
million
units processed annually
3
million
units refurbished annually

Best-In-Class Reverse Supply Chain Services

Stylized map of North America showing goTRG facilities.

We do not outsource our supply chain activities. We operate over 1 million square feet of Reverse Logistics Centers across North America with thousands of teammates.

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Our Values

Team

At the heart of our mission to solve returns is our unwavering commitment to our team. We value hard work and we work urgently and with determination to drive outcomes. We work smart and ask questions, plan our goals, and follow through. We embrace growth by listening, learning, and putting our egos aside to make room for better ideas. We prioritize our people, fostering a culture of well-being, positivity, and meaningful connections, within and beyond working hours.

Innovation

We are a collective of dedicated returns experts driven by a commitment to redefine retail through cutting-edge technology and data-driven innovations. Our shared vision compels us to continuously challenge the conventions of traditional processes, inspiring each other to tackle one of retail’s greatest problems: returns.

Partnership

We believe in the essence of genuine partnership, where mutual alignment of goals and shared financial interest drive our collaborations. Our commitment lies in empathizing with our partners' challenges and tailoring solutions that enhance and optimize their reverse supply chain and solve their returns problems.

goTRG team cleaning up a local beach

Sustainability

Our commitment to sustainability is at the core of our mission. We recognize the pressing need to participate in a circular economy and to reduce both the physical and environmental waste generated by returns.In a world marked by excessive consumption, our approach emphasizes the imperative of reuse and recycle.

Environmental Impact

1.7 million miles
of unnecessary transportation eliminated
3+ million units
refurbished/repaired back to life
39+ million pounds
spared from landfills
4,200 metric tons
of CO2 emissions stopped from entering the environment

Learn More About Our Team

goTRG is made up of more than 2,000 diverse teammates across the globe on a mission to solve returns. With experts in every field from software and engineering to eCommerce and supply chain, our Perspectives Series highlights teammates who elevate our company’s mission every day through their leadership, hard work, and commitment to our corporate values.

William Alexander

Senior Transportation Manager

Veronica Arias

People Operations Manager

Mirlande Dominique

Cost Account Manager

Bolivar Rodriguez

Operations Planning & Forecasting Manager

Vanessa Llovet

Vendor Relations Manager

Edwin Quinones

General Manager

goTRG in the News

The wrong trousers? Retail has a new solution to the returns problem

Apr 22, 2024

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goTRG Saves 50 Million Pounds of Returned Products from Landfills and Recovers $5 Billion in Profits for Retailers

Apr 8, 2024

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Walmart hikes return shipping rates for seller-fulfilled orders

Mar 29, 2024

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Awards and Recognition

R2v3 certified to our Fort Worth, Texas and Milton, Ontario facilities.

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