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Returns Report: 2023 Holiday Predictions

This report discusses the importance of understanding retail returns during the holiday season, which sees a surge in returns. goTRG conducted a survey of over 500 US-based retailers, with strict criteria for participation to ensure credible and relevant findings. The insights gathered cover trends, challenges, and strategies that major retailers are adopting to better prepare for the influx of returns and ensure customer satisfaction.

Download the full report to learn what to expect for the 2023 holiday season.

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Returns Report: 2023 Holiday Predictions

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Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.

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