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Report

2023 Spring Survey: The Cost of Retail Returns

The retail industry faces the ongoing challenge of efficiently managing returns while meeting consumer expectations. In this report, we summarize key challenges, emerging trends, and actionable strategies that retailers shared in our recent survey they are currently using to optimize returns processes and enhance financial outcomes. We invite you to explore the valuable insights presented here and engage with goTRG’s returns experts to discover how our returns management SaaS and solutions can effectively solve your returns problems.

Download the full report to learn retailers’ current returns-related priorities and the strategies they employ to minimize costs and maximize recovery potential.

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How to Choose a Qualified Refurbisher to Boost Retail Profits

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goTRG report: Retailers want to make returns profitable by outsourcing refurbishment. Here's how they can choose a qualified refurbisher for the highest ROI.

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goTRG Report: 2023 Returns Insights and 2024 Forecast

February 23, 2024

To tackle the $743 billion return problem, retailers are exploring new strategies and partnerships to curtail returns and return fraud.

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goTRG Consumer Survey - Holiday Returns During COVID-19

October 22, 2020

goTRG's consumer survey helps predict consumer's holiday shopping behavior during COVID-19 and the impact on the retail sector.

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