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Report

Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023

Retailers are more concerned with returns in 2023, due to rising processing costs. Returns reached a staggering $816 billion in 2022, according to the National Retail Federation, and remain a significant threat to retailers and their ability to sustain their businesses in the face of growing costs.

Download the report to learn why retailers are investing in reverse logistics technology, changing returns policies to be less consumer-centric, and partnering with third-party returns providers like goTRG to reduce costs and increase recoveries in 2023.

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goTRG Return Fraud Survey Report: Spring 2024

April 23, 2024

A deeper look into retail's escalating returns fraud issue with insights gleaned from goTRG's survey of more than 400 U.S. retailers.

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Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023

February 21, 2023

Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. goTRG offers solutions for higher resale margins in various categories.

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How to Choose the Right Partner to Manage Your Retail Returns

July 7, 2022

Third-party returns organizations provide essential services, but retailers must carefully choose the right partner to reach their business goals.

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