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Report

Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023

Retailers are more concerned with returns in 2023, due to rising processing costs. Returns reached a staggering $816 billion in 2022, according to the National Retail Federation, and remain a significant threat to retailers and their ability to sustain their businesses in the face of growing costs.

Download the report to learn why retailers are investing in reverse logistics technology, changing returns policies to be less consumer-centric, and partnering with third-party returns providers like goTRG to reduce costs and increase recoveries in 2023.

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The State of Returns: What Retailers Can Expect from Consumers in 2021

August 11, 2021

Consumer Survey Results: Retailers that can innovate with more convenient returns options in 2021 will gain a loyal customer base for years to come.

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goTRG 2021 Impact Report

April 21, 2022

Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. goTRG offers solutions for higher resale margins in various categories.

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What Is Your Returns Provider Giving You for Christmas This Year?

December 15, 2022

Many retailers are turning to returns management providers to reduce holiday return costs and recover higher profits. A survey found that 56% of retailers invest in third-party support and intelligent software. Finding the right partner is key, and an article highlights 12 gifts the best returns providers can offer this season and beyond.

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