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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

For every $100 in returns, retailers lose $10.30 to fraud. Some instances occur from outright theft, while other fraudulent transactions are less nefarious—such as wardrobing. As returns reach over $761 in lost sales annually, retailers must address the $78.4 billion elephant in the room. We sat down with our in-house subject matter expert on fraud and loss prevention to discuss why fraud is rising, threats ahead of the holiday season, how to spot predators, and the best methods to prevent loss in an age of increasing fraud.

Download the report to learn why retailers are facing record fraud and how to prevent it.

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Today, the demand for secondary market goods remains high. To remain competitive and recover profits on the secondary market, wholesalers have to adjust.

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How Retailers Can Prepare for the Holidays through Returns Software, Reverse Supply Chain, and Enhanced Policies

November 16, 2021

As the holidays and peak returns seasons approaches, goTRG provides tips for retailers to manage returns more efficiently.

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Returns Report: 2023 Holiday Predictions

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Report on retail returns during the holiday season and what to expect for 2023. goTRG surveyed 500 US-based retailers to uncover trends, challenges, and strategies for handling returns.

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