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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

For every $100 in returns, retailers lose $10.30 to fraud. Some instances occur from outright theft, while other fraudulent transactions are less nefarious—such as wardrobing. As returns reach over $761 in lost sales annually, retailers must address the $78.4 billion elephant in the room. We sat down with our in-house subject matter expert on fraud and loss prevention to discuss why fraud is rising, threats ahead of the holiday season, how to spot predators, and the best methods to prevent loss in an age of increasing fraud.

Download the report to learn why retailers are facing record fraud and how to prevent it.

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Reversing the Waste Through Technology

July 15, 2020

goTRG report: As e-commerce continues to dominte shopping behavior, retailers must utilize technology-driven solutions to boost recovery on costly returns.

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Holiday Survey on Shopping & Returns: What Consumers Expect from Retailers in 2021

December 10, 2021

To find out exactly how shoppers feel and what they expect from retailers, our team at goTRG conducted a 2021 holiday survey.

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Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023

February 21, 2023

Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. goTRG offers solutions for higher resale margins in various categories.

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