The impact of COVID-19 on the retail sector will force innovation at a faster rate than at any other time in history. With the holidays around the corner, it is imperative that retailers understand how the pandemic will shape consumer behavior in the near term. goTRG surveyed more than 1,000 consumers across various age groups in the United States to assess changing consumer shopping behavior in relation to both general and holiday returns during this pandemic. Key findings include:
Download the full report for more insights on unique consumer behaviors to expect this holiday season.
The impact of COVID-19 on the retail sector will force innovation at a faster rate than at any other time in history. With the holidays around the corner, it is imperative that retailers understand how the pandemic will shape consumer behavior in the near term. goTRG surveyed more than 1,000 consumers across various age groups in the United States to assess changing consumer shopping behavior in relation to both general and holiday returns during this pandemic. Key findings include:
Download the full report for more insights on unique consumer behaviors to expect this holiday season.