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CBS Mornings

Retailers now charging fees for online returns

Published: 
December 22, 2022

Nancy Chen reports on new online return policy changes that could make it difficult to get your money back or return an item you bought online.

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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