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Retail Brew

Retailers are readying for a flurry of returns during this holiday season

Retailers are readying for a flurry of returns during this holiday season
Retail Brew

Holiday sales are predicted to jump 7% to 9%, to $1.3 trillion from November to January, per Deloitte. Last year, American shoppers returned approximately $428 billion in merchandise, which accounted for 10.6% of total 2020 retail sales, according to NRF. Fortunately for retailers (and consumers), there’s a cottage industry popping up to help stores navigate the headache of returns.

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