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Supply Chain Brain

Consumers Want Greener Delivery Options — But Retailers Have to Explain Them

Consumers Want Greener Delivery Options — But Retailers Have to Explain Them
Supply Chain Brain

Despite a growing public awareness of the many supply chain crises spurred by COVID-19, there remains a limited understanding of how delivery networks really run — and how to navigate eco-conscious options. Many retailers that offer green shipping and fulfillment choices are failing to educate their customers, and consequently wasting their own efforts.

That’s one of the conclusions of a recent study conducted by retail returns company goTRG, which found that consumers simply don’t understand or consider the impact of their online shopping habits on climate change and the environment.

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