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Practical Ecommerce

Rising Costs Prompt New Return Policies

April 3, 2023

Merchants have struggled with online purchase returns for years. But the issue has escalated in the past 12 months as the volume and processing cost of returns increased dramatically, resulting in many merchants large and small overhauling their policies.

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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