The holiday season brings not just a surge in sales but also a significant increase in returns. According to a joint report by the National Retail Federation and Appriss, retailers are bracing for approximately $148 billion in merchandise returns following the holidays. This follows a year where customers returned goods worth about $743 billion, representing 14.5% of total retail sales in 2023. The increasing volume of returns highlights a growing challenge in the retail industry.
goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
