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Low-Return Shopping Holidays Present Opportunity for Retailers to Experiment With Creative Returns Strategies

June 14, 2022

Mother’s Day recently passed, and goTRG's data showed it garnered some of the lowest returns rates of the year thus far. Additionally, we found the value of Mother’s Day returns were significantly lower, about 25 percent less per item, than standard returns. Most gifts hovered around $20 or less. We're anticipating a similar scenario for Father’s Day because historically spring/summer “Hallmark holiday” returns have a relatively low impact on retailers’ reverse logistics operations.

This low-volume, low-value combination that occurs during this time of year allows retailers to creatively experiment with out-of-the-box strategies to minimize returns and mitigate processing costs. Here are a few strategies to consider:

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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