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goTRG’s return data featured in the Rossen Reports: These retailers will now charge you for returns

Published: 
June 13, 2023

Retailers are facing financial strain due to the high costs of processing returns, which can cost $25 for every $100 of returned merchandise. To combat this, more items are being marked as final sale and return timeframes are being reduced. Retailers are also implementing restocking and return fees, particularly for online returns. To reduce shipping costs and waste, retailers prefer a buy-online-return-in-store approach. Finally, 66.4% of retailers now charge fees for returns, an increase from 60% in September 2022.

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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