Who We Are

Our mission is to solve returns.

We achieve this with a world-class team devoted to technological innovation and environmental responsibility.  

13 locations


2,000 teammates


3+ million ft2

warehouse space

100 million units

processed annually

Our Story

In 2008, goTRG emerged as the first end-to-end solution, combining SaaS, supply chain, and reCommerce verticals under one roof.

Over the past decade, we have assembled a world-class team of engineers, developers and retail professionals, to solve some of the largest problems plaguing the reverse logistics industry and transform the management of retail returns into a profitable and sustainable business opportunity.

We have a demonstrated track record and a proven model in partnership with the world’s largest retailers and manufacturers.

The team at our Miami HQ.

Our Values


gotrg teammates

goTRG is 2,500+ global teammates strong. Our people are our top priority before, during, and after hours. We promote healthy living, positive culture, and creative connectivity between ourselves and the communities we serve. From all corners of the world, spanning multiple time zones and different languages, we use every communication tool available to collaborate as one unified team.


goTRG innovation experts

We are a collective of experts who are passionate about transforming retail through technology and data-driven solutions. We see an opportunity to continually disrupt a traditional process, and we motivate each other to solve retail’s greatest current challenge: returns. Through innovation, we are transforming the reverse logistics industry by reducing operational expenses, increasing profits, and eliminating needless waste.


gotrg partnership

We are relationship-oriented in all we do. To us, a true partnership is one where both parties are aligned in their goals and have a financial stake in the upside they create together. That’s why we invested our dollars alongside our clients to demonstrate our commitment to their success.

We don’t sell out-of-the-box software. Instead, we work with our partners to understand their challenges and customize solutions to optimize their reverse supply chain. We built our reputation on the results we have achieved through this partner-centric approach.


goTRG team members cleaning up Miami Beach

We care deeply about the community and the planet, and we are deliberate about showing it. From beach cleanups to banning in-office plastics and reusing office supplies, we strive to make a difference that will change the world for our future generations.

Our impact