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Featured in 
Yahoo! News

Store returns are becoming a bigger hassle

Published: 
January 29, 2023

During the pandemic, retailers bent over backwards to make returns simple — and seamless — for homebound Americans. After all, retailers wanted shoppers to keep spending during what was an extremely uncertain time.

Now given the healthier retail environment combined with other factors (namely the higher costs of doing business), retailers are cracking down.


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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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