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Retailers May Adopt Stricter Return Policies

Published: 
December 26, 2022

Many of the biggest retailers have extended return windows into January. Most items can be returned until January 31 to Amazon and Walmart; Target shoppers have up to 90 days to get a refund.

While many stores have extended return policies, the NRF says you may want to double-check.

“Many retailers have also begun to change their return policies to account for an increase in return fraud.” reads the NRF’s 2022 Holiday Outlook.

It’s a costly problem. The NRF estimates for every $1 billion in sales, retailers incur nearly $170 million worth of costs for returns.

The new report from goTRG, an industry data analytics group, looks at exactly how the policies are changing.

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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