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Forbes

Retail 100% Satisfaction Guarantee Policies May Be Reaching A Point Of No Return

Retail 100% Satisfaction Guarantee Policies May Be Reaching A Point Of No Return
Forbes

Not long ago, easy and no-questions-asked return policies were table stakes for retailers and even more important when transactions were conducted online. Estimates are that about half of e-commerce retailers even paid for the privilege of customers shipping back their items.

But with costs rising across the board and margins squeezed, retailers are looking twice at their return policies and tightening up.

For example…

Official source