Major retailers slammed as shoppers reach ‘tipping point’ on costly surcharge to stop unwanted products being returned

Published:

January 30, 2023

Retailers are cracking down on their return policies, which has led shoppers to complain about the costly surcharge placed on returned goods. The majority of retailers have changed their policies to stop unwanted products from being returned.

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goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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