Mother’s Day recently passed, and goTRG's data showed it garnered some of the lowest returns rates of the year thus far. Additionally, we found the value of Mother’s Day returns were significantly lower, about 25 percent less per item, than standard returns. Most gifts hovered around $20 or less. We're anticipating a similar scenario for Father’s Day because historically spring/summer “Hallmark holiday” returns have a relatively low impact on retailers’ reverse logistics operations.
This low-volume, low-value combination that occurs during this time of year allows retailers to creatively experiment with out-of-the-box strategies to minimize returns and mitigate processing costs. Here are a few strategies to consider: