The hard truth is that ecommerce multi-channel sales and returns present a critical challenge for retailers anytime of the year. Seasonal increases simply make matters worse. The rising return rate alone has essentially caused a ripple effect that warehouse managers and retailer executives are scrambling to find a solution for. Why is this a critical challenge worth solving? Retailers are beginning to see exponential value in maximizing sell-through and recovery on returns, as well as the importance of having curated complex data and intelligent analytics of their reverse logistics processes. Read on...