Transforming Retail Sustainability

The linear process of retail returns creates billions of metric tons of product waste each year. Why? Retailers don’t have the technological infrastructure nor the shelf space to devote to processing returns. As a result, excess inventory becomes trash, which later leads to CO2 emissions and significant profit losses. At goTRG, we value sustainability, which is why we manage returns with technology that transforms the circular economy.

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Transforming Retail Sustainability

We don't just say we value sustainability. Here’s how we’ve made an impact:

15k MT CO²

prevented from releasing and polluting the air

20+ Million lbs.

of returned and overstock items saved from landfills

4+ Million

items refurbished and re-circulated into the economy

The Sustainable Power of the Circular Economy 

The circular economy is a system aimed at eliminating waste and boosting profits by maximizing the use of our current resources. goTRG’s returns technology transforms the circular economy by reducing waste and extending product life cycles.

goTRG receives consumer returns, distressed inventory and fixed assets.

A circular process for
your returns

Our Returns Automated Disposition App (RAD) determines the most economical path for the items.

Every product receives maximum exposure across 20+ reCommerce marketplaces to help drive recovery potential.

We provide best-in-class refurbishment services at one of our 15 Centers of Excellence across North America.

Reduce Waste

Significant environmental impact comes from the trash created by 5 billion pounds of returned merchandise every year. In fact, approximately 5% of global climate change emissions is generated solely from solid waste management–and that doesn’t include transportation emissions. The world’s fastest growing trash stream, e-waste has an even greater impact due to the toxic substances they contain. Cell phones, for example, contain lead and mercury that can contaminate local ground soil and water supplies. That’s why we devised returns management technology that minimizes trash by finding homes for products. And recycling parts..

Recycle more

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Recurring customers

In a recent survey, 80% of consumers agreed that retailers are not doing enough to promote a healthy planet. Moreover, 93% percent of customers globally said they expect their favorite brands to support environmental issues and would be more likely to buy from those who do. Consumers worldwide are watching companies closely, which is why progressive retailers must find a way to reduce the impact of returns. By integrating with goTRG’s AI powered platforms, retailers can extract maximum profit while producing the lowest possible environmental impact.

Certified to

Our R2 certified facilities are Dallas/Fort Worth at 7100 Oak Grove Road, Fort Worth, TX 76140 and Milton at 8460 Mount Pleasant Way, Milton, Ontario L9T 8W7.