For better or worse, one outcome is clear: Retail will never be the same.
Time spent in quarantine lends an opportunity to tackle Spring home improvement projects. Consumers may curb spending due to economic risks from COVID-19, but they will undoubtedly shop more online this year.
Supply chain costs continue to rise, as do return rates for retailers. As consumer behavior shifts and ecommerce surpasses brick-and-mortar sales, businesses need to define a supply chain and returns management strategy for success.
If your company, retail and/or eCommerce, isn’t embracing an innovative solution for managing returns, don’t wait another minute. And, if your solution isn’t yielding the highest recovery of net costs on returns, you need a better solution.