Returns Management
Consumer Returns
Why Major Retailers Like Zara, Neiman Marcus, and DSW Have Started Charging for Returns
Explore the evolving landscape of returns in the retail industry as major retailers, including Zara, Neiman Marcus, and DSW, shift their return policies. Rising costs associated with returns, such as transportation expenses and excessive touches, have compelled retailers to reevaluate their strategies. Learn how retailers are navigating these challenges and finding sustainable solutions to balance customer satisfaction with cost efficiency in returns management.
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