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Report

2023 Spring Survey: The Cost of Retail Returns

The retail industry faces the ongoing challenge of efficiently managing returns while meeting consumer expectations. In this report, we summarize key challenges, emerging trends, and actionable strategies that retailers shared in our recent survey they are currently using to optimize returns processes and enhance financial outcomes. We invite you to explore the valuable insights presented here and engage with goTRG’s returns experts to discover how our returns management SaaS and solutions can effectively solve your returns problems.

Download the full report to learn retailers’ current returns-related priorities and the strategies they employ to minimize costs and maximize recovery potential.

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goTRG Consumer Survey - Holiday Returns During COVID-19

October 22, 2020

goTRG's consumer survey helps predict consumer's holiday shopping behavior during COVID-19 and the impact on the retail sector.

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goTRG's Earth Day Sustainability Report

April 20, 2021

Discover goTRG's sustainable returns management solutions in honor of Earth Day 2021. Celebrating love for the planet, its teammates, and its communities.

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Holiday Survey on Shopping & Returns: What Consumers Expect from Retailers in 2021

December 10, 2021

To find out exactly how shoppers feel and what they expect from retailers, our team at goTRG conducted a 2021 holiday survey.

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