Retailers grapple with a growing returns dilemma with a staggering $743 billion in returns in 2023. goTRG's 2023 Impact Report reveals how reverse logistics is essential in mitigating these challenges. Returns have escalated costs for retailers, urging a pivot towards less consumer-centric policies and partnerships with third-party return providers like goTRG. Our innovative strategies ensure returns are profitable and eco-friendly, countering rising rates and unpredictable consumer behavior.
goTRG's commitment to Team, Innovation, Partnership, and Sustainability powers our mission. We foster a nurturing team environment, drive the retail sector forward through technological advancements, and cherish partnerships that align with our vision. Our sustainability ethos is interwoven with our operations, emphasizing a circular economy to minimize waste and emissions.
In 2023, we processed 49.5 million pounds of refurbished and recycled items, reinforcing our dedication to reducing environmental impact. Our report highlights the vital role of reverse logistics in the supply chain, presenting data-driven evidence of our positive influence on the economy and the planet.
Discover more about our journey, values, and the strides we're making in sustainable returns management in our full 2023 Impact Report.
