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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

For every $100 in returns, retailers lose $10.30 to fraud. Some instances occur from outright theft, while other fraudulent transactions are less nefarious—such as wardrobing. As returns reach over $761 in lost sales annually, retailers must address the $78.4 billion elephant in the room. We sat down with our in-house subject matter expert on fraud and loss prevention to discuss why fraud is rising, threats ahead of the holiday season, how to spot predators, and the best methods to prevent loss in an age of increasing fraud.

Download the report to learn why retailers are facing record fraud and how to prevent it.

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Reversing the Waste Through Technology

July 15, 2020

goTRG report: As e-commerce continues to dominte shopping behavior, retailers must utilize technology-driven solutions to boost recovery on costly returns.

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How to Choose a Qualified Refurbisher to Boost Retail Profits

September 2, 2020

goTRG report: Retailers want to make returns profitable by outsourcing refurbishment. Here's how they can choose a qualified refurbisher for the highest ROI.

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Returns Report: 2023 Holiday Predictions

October 5, 2023

Report on retail returns during the holiday season and what to expect for 2023. goTRG surveyed 500 US-based retailers to uncover trends, challenges, and strategies for handling returns.

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